Frequently Asked Questions (FAQs)

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Explore our frequently asked questions (FAQs) to find answers to the most commonly asked questions we receive from our customers across a wide range of topics. 

We service a 25-mile radius from Dallas, Texas.

This includes the following cities: Addison, Allen, Arlington, Balch Springs, Bedford, Carrollton, Cedar Hill, Cockrell Hill, Colleyville, Coppell, Dallas, DeSoto, Duncanville, Euless, Farmers Branch, Flower Mound, Garland, Glenn Heights, Grand Prairie, Grapevine, Highland Park, Hutchins, Irving, Lancaster, Lewisville, Mesquite, Murphy, Oak Leaf, Plano, Richardson, Rowlett, Sachse, Seagoville, Sunnyvale, University Park, Wylie, and Wilmer.

The State of Texas does not currently issue nor require a license for general contractors or remodelers. We are, however, registered as a general contractor and home repair business with the City of Dallas. In addition, the specialty trade contractors (such as plumbers, electricians, and HVAC technicians) that we use are all licensed. 

We carry general liability ($1M/$2M), workers compensation ($500k), and commercial auto ($1M) insurance. 

We have been in business since 2012.

Yes, we offer free written estimates for most projects, particularly smaller ones that don’t require extensive planning or detailed breakdowns. These estimates are provided as a courtesy to our clients, allowing them to have a clear understanding of the potential costs involved in their project. However, for larger and more complex projects that demand in-depth planning and meticulous assessment for accurate estimation, there may be a nominal fee associated with the process. This fee covers the time and expertise required to delve into the specifics of the project, considering various factors that could impact the final cost. Our aim is to ensure transparency and accuracy in our estimates, providing you with a clear picture of what to expect. Rest assured, any fees for detailed estimates will be communicated upfront, and we’ll work closely with you to tailor our services to your needs and budget. Don’t hesitate to reach out to us to discuss your project requirements and to request your free estimate today!

The nature of the work being performed will determine if a permit is required. We will discuss permitting requirements with you during our initial consultation.

We accept checks, credit cards, and several forms of electronic payments such as ACH, Zelle, and Venmo. Please note that a 3.5% convenience fee will be added to all credit card payments.

Yes, we have partnerships with several financial institutions that specialize in home remodel loans. We will discuss financing options with you during our initial consultation.

Our goal is to ensure that your project is completed on time and within budget. We will assign a project manager to oversee your remodel, keeping you informed regarding its status every step of the way.

Yes, we are EPA certified to conduct lead-based paint renovation, repair, and painting activities pursuant to 40 CFR Part 745.89. Certificate Number NAT-F233489-1.

Yes, we do offer referral incentives! If you refer a client to us, please make sure to let us know in advance. Referral fees are paid upon project completion. We appreciate your support and are happy to provide more information about our referral program upon request. Feel free to reach out to our team for further details.

We welcome contractors and trades who are interested in becoming subcontractors for our projects. To initiate the process, please visit our subcontractor registration page and fill out the required information. Our team will review your application and get in touch with you regarding potential opportunities to collaborate. We value partnerships with skilled professionals in the industry and look forward to potentially working together. If you have any further questions about the subcontractor registration process, feel free to reach out to us for assistance.

Yes, we have bilingual (Spanish) speaking team members on staff.

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